We purchased our time share in the 1990s and had several terrific holidays with our family. Over the years we found that the availability became more and more difficult and the maintenance costs were creeping upwards. We then noticed that the resorts we couldn’t book as a member were available to the general public through online travel agencies, which we felt was a liberty as we pay for the upkeep. We received a call from the timeshare council who made us an appointment and within 3 months we had managed to get everything sorted out, they were efficient and courteous. We now holiday when and where we choose.

Mr & Mrs Kerr of Rotherham

We have received many calls over the last year from companies offering to sell and dispose of our timeshare weeks which we can no longer use due to health reasons, it’s very difficult to know who to trust. But after speaking to a very helpful lady at the timeshare council we felt confident to receive free information and they steered us in the right direction. We took our time without feeling pressured and now thankfully have managed to get out of the binding contract. The service was great and we were kept informed throughout the process.

Mr and Mrs Maynard from Halifax

I purchased with McDonalds about 15 years ago but when I became a widow I no longer wanted to holiday the same way. McDonalds said I had to pay 4 years maintenance to escape the contract which I felt was excessive, I contacted the timeshare council for advice and they put me in contact with a consultant in Stirling, it was quite a distance to travel but I was given very high quality hotel accomodation free of charge. The consultant talked me through the law changes and I decided to go ahead. It was well worth the journey, not only did I not have to pay McDonalds the 4 years but I managed to get back my investment as well. My family are relieved that this is all finished with. I can recommend this service for anyone with similar problems.

Mr Taggart of Perth